blinkbox - the best movies and TV online

These pages are here to help explain more about the blinkbox service and the blinkbox movie offer available on certain DVD and Blu-ray titles.

What is blinkbox?

blinkbox offers the latest blockbuster movies to watch online anytime on your PC, games console, tablet and TV. There’s no subscription, no waiting, and no fuss. And with thousands of titles for you to explore, all you need is access to the internet and you’re off and running. Now that we are part of Tesco, we are able to bring exciting offers and benefits to our customers.

About the blinkbox movie offer for selected DVDs and Blu-ray

What is the Tesco / blinkbox offer?

When you buy selected DVDs or Blu-rays from Tesco you will also be able to watch the movie online at blinkbox at no extra cost. The online movie will be added to your blinkbox video library – a great way to start building your online collection of movies.

This is an exciting new offer that Tesco and blinkbox are pleased to offer to Tesco Clubcard customers who buy DVDs or Blu-rays from the Tesco Entertainment website, Tesco stores or Tesco.com.

How do I take advantage of the offer on the Tesco Entertainment website?

You need to use your Clubcard to take advantage of the offer.

Simply add the DVD or Blu-ray to your online shopping basket, make sure you enter your Clubcard number when at the online checkout, and your movie will automatically be added to your blinkbox video library (see below for setting up a blinkbox account if you don’t already have one).

You will initially be provided with ‘rent’ rights to the movie. These will be upgraded to ‘own’ rights after 7 days subject to the returns policy (see below for more details).

When will the online movie appear in my video library?

Providing that you have used your Clubcard and your DVD or Blu-ray is an eligible "out now" title, your online movie should appear in your blinkbox video library shortly after receiving your order confirmation email from Tesco Entertainment.

If you have pre-ordered a movie, we're afraid it will not be available in your blinkbox video library until the official release date. This date is shown on the blinkbox website for the respective movie title.

What if I don’t have a Clubcard?

If you don’t have a Clubcard you will not be able to take advantage of the offer. If you want to become a Clubcard customer so that you can benefit from this offer, please visit http://www.tesco.com/clubcard/clubcard/register.asp for more information.

How do I know which movies on the Tesco Entertainment website are included in the offer?

Titles included in the offer are clearly marked on the product pages on the Tesco Entertainment website. Look out for the blinkbox icon.

See the full list of all titles available in this offer.

Do I need to have a blinkbox account?

You will need to have a blinkbox account to watch the movie online, but you can set this up after you have bought your DVD or Blu-ray - just make sure you add the Clubcard number you used to buy your DVD or Blu-ray to your blinkbox account as well.

If you already have a blinkbox account, then you will need to edit your blinkbox account details to add your Clubcard number.

Please note, a Clubcard can only be linked to one blinkbox account.

If I buy more than one copy of the DVD or Blu-ray will I get multiple copies of the movie online?

No. The online movie will only appear once in your blinkbox video library but you will be able to watch it as many times as you like.

What happens if I bought a DVD or Blu-ray in store?

You will still be able to watch the movie online as long as you use the Clubcard that you have registered to your blinkbox account at the in store checkout.

Will I get charged if I watch the movie online?

No, you won’t be charged for watching the movie online unless you then return the DVD or Blu-ray (please see Returns & Cancellations FAQs below).

If I rent or buy a movie from blinkbox and then buy the DVD or Blu-ray from Tesco will I get a discount?

No, you will not receive a discount.

Watching your movie online from blinkbox

Where can I watch my movie online?

You will be able to watch your movie online at blinkbox by logging into your account. Visit www.blinkbox.com

When you buy your DVD or Blu-ray on the Tesco Entertainment website you will be presented with a number of links to blinkbox website in order to access your online movie. These are on the checkout order confirmation page, the order confirmation email and in your order history in your My Account section of the Tesco Entertainment website. Please follow the prompts displayed to watch your movie online.

Can I watch it on my TV?

The blinkbox online movie service is already available through PCs, Mac and the PS3 and will soon be available on internet TVs, tablets and other gaming consoles.

Please refer to the blinkbox help pages for further details. Visit feedback.blinkbox.com/Home#overview

How many times will I be able to watch the movie online?

You will be given ‘own’ rights to the movie – this means that you will be able to watch it as many times as you like, subject to the returns policy below.

Having problems watching your movie online from blinkbox

The blinkbox website has a comprehensive help section which answers many common questions like the ones below, as well as provides support for more tricky problems that you may have with watching you movie online. Please visit feedback.blinkbox.com/Home#overview

If you are not able to find an answer to your question, please contact Tesco customer service or email support@blinkbox.com and we will endeavour to resolve your problem.

Common questions answered on blinkbox help pages:

  • How do I register at blinkbox?
  • How do I watch a movie on the TV?
  • How do I download a movie?
  • How do I use the blinkboxiPad app?
  • The movie keeps starting and stopping. What can I do?

Forgot to use your Clubcard?

To qualify for this blinkbox offer you needed to have used your Clubcard at the online checkout. If you didn’t use your Clubcard or if you have not registered your Clubcard on your Tesco Entertainment Account, you can still redeem this offer.

This is only possible for the DVDs and Blu-ray that offered the blinkbox online movie at the time that you placed your order. You can find your previously ordered titles with this offer in your Order History of the Tesco Entertainment My Account area. This will be indicated with a blinkbox icon.

To redeem this offer:

  1. Add your Clubcard number to your Entertainment Online account – this needs to be the Clubcard number that you will register / have registered to your blinkbox account
  2. Your online movie will be added to your blinkbox video library within 7 to 14 days providing the title is out now*
  3. Visit www.blinkbox.com to set up or login to your account, where you can access you online movie in your video library to watch on PC, games console, tablet and TV

You have 365 days from the date which you placed your order for titles eligible for the blinkbox offer to redeem your online movie. This process will not also enable you to receive the Clubcard points that would have been earned for this previous transaction.

*Please note, if you ordered your DVD / Blu-ray as a pre-order, the online movie cannot be added to your blinkbox video library until the release date. Don’t have a Clubcard? Register for one here

Returns and cancellations policy for the Tesco / Blinkbox offer

If I return my DVD or Blu-ray, will I still be able to watch the movie online at blinkbox?

No. If you return your DVD or Blu-ray the movie will also be removed from your blinkbox video library.

What happens if I return the DVD or Blu-ray or cancel my order but have already watched the movie at blinkbox?

Tesco reserves the right to deduct a proportionate amount from your refund value and instruct blinkbox to remove the online movie from your blinkbox library.

Rental options – Watch movies online anytime with blinkbox

What is blinkbox?

blinkbox offers the latest blockbuster movies to watch online anytime on your PC, games console, tablet and TV. There’s no subscription, no waiting, and no fuss. And with thousands of titles for you to explore, all you need is access to the internet and you’re off and running. Now that we are part of Tesco, we are able to bring exciting offers and benefits to our customers.

Why do I need set up an account with blinkbox?

The online movie rental service is provided by blinkbox. You will be directed to the blinkbox website where you can select the movie you want to watch, set up a blinkbox account (if you do not already have one), pay for and watch your movie.

Movies you rent from blinkbox will not appear in your order history in your my Account section of the Tesco Entertainment website.